Coronavirus (COVID-19) Information Center

Paycheck Protection Program

The demand for the Paycheck Protection Program (PPP) was extremely high and while we have reached our capacity to accept any new applications, we are proud to have helped 900+ businesses provide paychecks for over 10,000 employees. If you are in search of a lender still accepting PPP loans, please visit the Alabama Small Business Development Center.

Receiving funds is a big part of the overall PPP process, but it is just the beginning. There are many questions that follow like how those funds can be used and more importantly how to receive loan forgiveness. We encourage all businesses that received PPP funds to review our blog Paycheck Protection Program - Loan Forgiveness Best PracticesThe information in that blog along with the advice of a professional advisor should answer the majority of your PPP loan questions. 

Should you have additional questions, fill out a PPP Loan Question Form and we will do our best to provide an answer. We'd also love to know how this loan has helped your business survive during these challenging times. We’d like to provide all the positive comments to the SBA and our Congressional Representatives and Senators to let them know how much we appreciate their work. To provide these comments, please fill out our PPP Loan Feedback Form.

To learn more about the PPP Forgiveness process, please visit our PPP Forgiveness Resource Center.

Our Peoples Bank of Alabama family looks forward to the time we can all resume normal business hours and access. We are here to serve you.

If you received a PPP loan, applying for loan forgiveness is a critical next step as well as important documentation of the process. Click below to find out best practices you should follow.

Read the Blog

These are challenging times we are facing as a country and I want to assure you all that Peoples Bank of Alabama is here to support you and our communities. Our team is committed to keeping our business open so you have everything you need when you need it. We are also here to work with you should you or your business suffer financial difficulties as a result of the COVID-19 pandemic and not be able to meet your loan obligations.

We are allowing payment modifications if you have been negatively affected by the loss of income due to shutdowns, layoffs, or both. If you feel you need assistance, please contact your loan officer or call us at 877.788.0288.

We look forward to working with you during these unprecedented times.


Tim Signature
Portrait of Bank President Tim Williams

Our Lobbies Are Closed Effective July 13th

Here at Peoples Bank of Alabama, our logo includes the words "In God We Trust." In times like these, His peace and grace are needed more than ever. We are believing and praying that He will see us through these challenging times.

Keeping our customers, associates, and communities safe is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and associates as the situation evolves.

Due to the increase in COVID-19 numbers, we feel it is in everyone’s best interest to temporarily close our lobbies effective July 13th to again limit person-to-person contact. We will continue to serve you by appointment, drive-thru, and online, providing the excellent customer service you deserve. We will ask that you wear a mask when entering a branch for your appointment. If you do not have a mask, we will provide you with one. Thank you for your patience during this time.

While we are happy to open a new deposit account for you at our local branches, we encourage everyone to consider opening deposit accounts online.

3 Ways to Apply for Loans and Mortgages

Complete an online loan application

Contact a local loan officer

Contact Customer Support for assistance

For more online lending options please visit our online loans page.

Digital Services

During this unusual time, we strongly encourage you to use our digital tools. Using these tools and other resources for self-service banking and 24/7 account access has never been easier. You can access your accounts online or by using the Peoples Bank Mobile App at your convenience. From there, you can make payments, view transactions, check balances, find an ATM and more. It’s easier and faster (in most cases) to manage your account digitally.

We also offer Photo Deposit and PeoplesPay (Person to Person Payment) all within online or mobile banking. If you haven’t enrolled in online access, it only takes a few minutes. Enroll Now

With Telephone Banking you can access your account information 24/7. Just call 888.537.8772 then select the best option to meet your needs. 

Financial Hardships

We also understand that there may be instances where customers find themselves facing financial difficulties. Peoples Bank is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance.

These are hard times for everyone, so we will continue to allow our customers to make one penalty-free CD withdrawal1

Should you find yourself in need of assistance, please contact us.

SBA Assistance

The Small Business Administration (SBA) has two programs available to assist small businesses. Impacted businesses may be eligible for the new Economic Injury Disaster Loan Program which are loans made DIRECTLY by the SBA for working capital needs. The Coronavirus Aid, Relief, and Economic Security (CARES) Act created what is commonly called the “Paycheck Protection Program.” This financial stimulus package includes a $350 billion bank loan program for businesses. 

The demand for "Paycheck Protection Program" has been extremely high and we have reached our capacity to process new applications. To find other lenders still accepting PPP loans, please visit the Alabama Small Business Development Center.

*Update from the SBA: Due to the #CARESAct, small businesses and non-profits can get up to a $10,000 advance on an Economic Injury Disaster Loan even if your previous application was declined or still pending.  Apply now:  |  Learn more:

What you can do to protect yourself

Update your contact information and follow us on our social media channels

Having the correct contact information helps us reach you when needed. We will never contact you and ask for personal information such as account numbers or social security number. However, if we notice anything suspicious, we need to be able to reach you quickly. And social media provides us the quickest way to share breaking information about business operations.

Follow safety protocols

Continue to follow the Center for Disease Control and Prevention (CDC) recommendations on personal hygiene and social distancing. You can find more information by visiting Join in the President's 15 Days to Slow the Spread

Be fraud aware

Scammers are working hard to take advantage of you during the Coronavirus outbreak. Follow these tips to protect yourself. 

  1. Monitor your accounts – use online and mobile banking to check transactions on all your accounts. Report any suspicious activity as soon as possible. 
  2. Text, Phone, and Email scams – as a best practice, never click links in emails or text messages when you didn’t initiate the contact. Also, don’t give out information to incoming calls. Fraudsters are sending emails claiming to have important updates from the CDC or other well-known organizations in an attempt to install malware on your computer. Never enter sensitive personal information or click on links in these emails.
  3. Only visit legitimate websites – fake websites and tracker maps can download malicious malware on your device. Go directly to health organization websites for information updates. 
  4. Give the right way – we all want to help, but scammers are posing as charities asking for donations via gift card or pre-paid money cards. If asked to give this way, it is fraud. Don’t do it. 

See the Federal Trade Commission's Coronavirus Scams page for more information on Coronavirus related fraud scams. 

It’s also worth noting that your money is safer in a bank than in your own home. The Federal Deposit Insurance Corporation (FDIC) insures deposits up to $250,000, per account holder for each qualified account type, per insured institution. If you have your money hidden in your home and your house burns down, there may be limits on what your insurance will cover. If you need cash, Peoples Bank of Alabama ATMs are available.

As always, the health, safety, and well-being of our customers, our associates, and our communities is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.

  1. All assistance is available for a limited time, may be subject to other exclusions and restrictions, and is subject to change or withdrawal without notice, all in the sole and absolute discretion of Peoples Bank of Alabama. The no-penalty offer allows customers to make one partial or complete withdrawal without penalty. The penalty-free withdrawal must be made more than seven days after the issue date or the most recent renewal date (whichever is later). Any other withdrawals will be subject to penalties.