Employee Investment 2024

Here at Peoples Bank of Alabama we embrace the motto “We Care About People.” While many see a company motto like this through the lens of caring about customers, it’s just as important if not more important to apply the slogan to our staff. One way we show intentionality towards living out our motto is through the Branch Manager Summit.

This annual event allows our Branch Managers the opportunity to learn, laugh and grow together. The event is hosted by Branch Administration but provides an opportunity for departments across the bank to interact directly with our manager team. This day serves several purposes but all with the goal of equipping our Branch Managers to better serve their teams and our customers.

Our 2024 Branch Manager Summit kicked off with a word from our Bank President, Chuck Herndon. He thanked every team member for an outstanding job in growing the bank during 2023, and outlined the key priorities for 2024. He also recognized many of our managers who graduated from the Bank’s Consumer Credit and Lending Academy. This intensive training program is designed to help managers build knowledge, skills and capabilities for meaningful conversations with customers about consumer lending; as well as guide them through the process from application, to underwriting, to loan closing. This investment in our manager team has already paid dividends to customers by increasing access to lending options, and to shareholders by increasing our loan portfolio.

A key challenge over the last few years has been combatting fraud against our customers and the bank. During the 2024 Summit, Branch Managers were made aware of the most common current fraud schemes and the best prevention methods available for overcoming this ever-present issue. Our CFO, David Patterson, shared financial highlights as well as employee benefit updates. The team also heard from our Commercial Services and Mortgage Lending teams who shared helpful information on referral opportunities to assist both business and consumer customers. Finally, after a few fun team-building activities during lunch, the Branch Administration team wrapped up the day covering several topics specific to branch operations.

We are committed to living out our core values every day. If we really do care about people, then we need to remember that each interaction we have throughout the day is with a person. That person may be a co-worker, a customer, a non-customer, or a guest in our workplace; either way, every interaction is an opportunity to show them how much we care.